Your community is here to support you

Our Services

CISM is not a replacement for professional support services such as counselling and therapy, nor is it a guarantee that longer lasting stress following trauma won’t occur. Seeking support through the CISM team and talking to our volunteer peers is an incredible step to take following the experience of a critical incident which can help to mitigate longer lasting impacts of trauma.

Critical incidents may produce a wide range of stress symptoms, which may appear immediately at the scene, a few hours later or within days of an incident. Stress symptoms usually occur in four different categories: Cognitive (thinking), Physical (body), Emotional (feelings) and Behavioral (actions). People may experience a range of symptoms to varying severity, and no two stress responses are the same. 

Get in touch

Following a critical incident call the dispatch line to access the volunteer Peer Responder Team: +1 (604) 670-2772

Providing timely support and addressing the potential impact on people's well-being is an essential step in supporting each other following a critical incident.

Group Debrief

Critical incidents may produce a wide range of stress symptoms, which may appear immediately at the scene, a few hours later or within days of the incident. Homogenous groups involved in a critical incident together can defuse or debrief their feelings and thoughts in a safe environment supported by our trained peers.

One on One Support

Stress is an occupational reality for Mountain Professionals. Our community can face tough situations and Critical Incidents in their work.

Contact the CISM team for individual, one on one, support. You can call yourself or ask a friend or colleague to call for you.

Follow Up

Get extra help if you need it.

Our peers are not mental health professional, nor are they meant to be. They can however connect with our Clinical Director for you to provide connections to professional assistance. 

“I underestimated the value of talking to someone who understood what I had gone through. Having my feelings validated helped me see I wasn’t alone.”

— Anonymous, Mountain Professional

Looking for support following a critical incident?

Call the dispatch to connect with our peer responders.